Iowa State University

Iowa State University

ISU Dining

Guarantees, Confirmation, and Cancellations

Catering

1. All orders must be placed seven (7) business days prior to your event.  Menus submitted less than seven (7) days prior to the event are subject to availability and a $20.00 service charge.

2. Confirm amounts ordered no fewer than 72 hours prior to the event.  A final guaranteed guest count is due by 12:00 pm, three (3) full business days prior to the date of your event. 

3. Increase amounts ordered no fewer than 72 hours prior to the event. This can only be accommodated if items requested are available.

4. Decrease amounts ordered or cancel orders no fewer than 72 hours prior to  the event. Any orders that are reduced or cancelled fewer than 72 hours prior to schedule will be billed for total cost of all preparation that has occurred.

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